Terms & Conditions

By ordering a product with us at Shackletonameras, you accept the these Terms & Conditions. Shackletoncameras reserves the right to change these terms and conditions. You should check regularly these Terms and Conditions before ordering. This does not affect your statutory rights.

Availability & Delivery Times

We try to ensure that all our orders are available and dispatched within 1-3 working days. Sometimes a delay may occur, perhaps the products you require are out of stock. If this is the case we will inform you immediately. Sometimes we may have to cancel your order because the part that you wanted is obsolete and no longer available. When this is so we will let you know straight away and offer you an alternative if one is available. 


Payment over the Internet can be made by Visa, Visa Delta, Master card, Switch or Solo cards via Paypal. All prices are quoted in pounds sterling and include VAT at 20%. It may be necessary to adjust the prices in the event of an increase in VAT rates, or as a result of an international price increase. 

Due to the nature of the clearing system, your credit card payment WILL be taken at the point of ordering. If for any reason we can not supply the product we will of course, be happy to make a refund as appropriate.


Most of our items will be delivered using Royal Mail but some higher priced and larger items will be shipped via our courier. In the unlikely event that you have not received all or part of your order within the estimated delivery time and have not been contacted by us regarding a delay to your order please contact us quoting your order number.

Cancellations & Returns

Orders may be cancelled at any time before they are despatched for a full refund.

The Customer will be responsible for the cost of returning items, unless agreed otherwise beforehand. Goods returned as unwanted must be returned to us in perfect condition with all applicable packaging intact and any returns over 14 days or those that show signs of use will incur a 20% re-stocking fee. This does not effect your rights under the 

If you have any questions about our Terms and Conditions, please contact us and we will be happy to assist.